Make and take calls within
the Microsoft Teams app
using your SmartConnect
phone system.

One platform for collaboration and communication.

Enquire now
Unified communications app included in Office 365.

Microsoft Teams Calling

Integrate communication and
collaboration into one system for
any of your existing devices.

Unified communications app included in Office 365.

Microsoft Teams is the platform of choice for many businesses for team collaboration. It combines workplace chat, file storage, application integration, and video meetings all in one system.

Rather than use separate apps for team collaboration and phone calls, get a complete hosted PBX system and collaboration tool in one with Microsoft Teams Calling.

With Microsoft Teams Calling, you can use your SmartConnect phone system to take and receive calls all within the MS Teams app.

Powerful features of Microsoft Teams

Single, scalable platform with infinite
possibilities for communication.

Microsoft Teams proves to be the ultimate platform for workforce collaboration. It is a fully decked
tool for document storage, online meeting environment, and chat-based communication.

Collaboration and communication in one

Skip the need for another communications app. Connect your phone lines in Teams to make and receive calls, while collaborating real-time with your staff. Video, chat, call, and share files across all devices

One number, multiple devices

Use one number for multiple devices. Access advanced telephony features on your phone system, laptop, or mobile phone. Get the Teams calling experience using your existing phone numbers without the need to port or transfer them.

Customised call queues and call routing

Increase individual customer engagement and team effectiveness by creating custom call queues and call routing schemes for your staff with Teams. Utilise basic call features and video telephony for collaborative tasks. Customer support roles get access to advanced telephony, and call queues sync to all devices.

Additional features for Teams

Tailor fit a call centre solution
for each member of your team.

Unified communications app included in Office 365.

Personalise your MS Teams further by tailoring a multi-functional solution for each role in the business. Pay only for what you need. Solutions include call forwarding, call recording, call queueing, call analytics and AI, skill-based call routing, CRM integration, custom on-hold music, and IVR.

Why use Microsoft Teams?

Request a call back

Tell us a little bit about your business and one of our experts will be in touch shortly!

No lock-in contracts and comes with flexible licensing options including pay as you go (PAYG) and included calls. Fill out the form and our specialists will contact you for our Microsoft Teams pricing.