Professional answering services from just $25 a month.

Back to phone answering

Select a plan

Phone Answering plans offer a basic phone answering service 24/7. Calls are answered in your business name by professionally-trained operators and messages are sent to you via text and email. Prices on all plans exclude GST.

Find more details on this service in the Critical information summary.

Phone Answering + Transfer plans offer an extension of our basic phone answering service, where calls are transferred to you if you're available to take them. Calls are answered in your business name by professionally-trained operators and transferred on to you. Messages are sent to you via text and email if you're unavailable. Prices on all plans exclude GST.

Find more details on this service in the Critical information summary.

All phone answering plans include

  • 24/7 Live coverage 24/7 Live coverage
  • Instant SMS message Instant SMS message
  • Instant email notification Instant email notification
  • Personalised greeting Personalised greeting
  • Personalised sign-off Personalised sign-off
  • Australian based professional operators Australian based professional operators

PA 15

15 Included calls
$25

PA PRO

30 Included calls
$50
Inclusion
  • 2 additional SMS
  • 2 additional questions
  • 2 additional teams

PA 50

50 Included calls
$80

PA 100

100 Included calls
$150

PA 300

300 Included messages
$435

PA 500

500 Included messages
$725

PA 1000

1000 Included messages
$1,350

PA 1500

1500 Included messages
$1,950

PA+TRANSFER 15

15 Included calls
$39

PA+TRANSFER 30 PRO

30 Included calls
$78
Inclusion
  • 2 additional SMS
  • 2 additional questions
  • 2 additional teams

PA+TRANSFER 50

50 Included calls
$120

PA+TRANSFER 100

100 Included calls
$235

PA+TRANSFER 300

300 Included messages
$690

PA+TRANSFER 500

500 Included messages
$1,125

PA+TRANSFER 1000

1000 Included messages
$2,200

PA+TRANSFER 1500

1500 Included messages
$3,150
Custom pricing

We offer Corporate and Enterprise level services at customised rates. For a comprehensive quote based on your needs, please submit the following request form and we’ll be in touch shortly.

Personalise your service

Included features in your selected plan.
Personalised Greeting Personalised Greeting

Script the way your operator answers
your customer calls.

Personalised Sign-Off Personalised Sign-Off

Script the way your operator ends
the call with your caller.

Recipients Recipients

Have your messages sent via SMS and email.

Transfer calls Transfer calls

Input the phone number you would like to have your calls transferred to.

Max of 3 transfer

Add optional features

Additional SMS recipientsAdditional SMS recipients

Have your SMS alerts delivered to
several mobile numbers.

Standard rate: 15c per SMS

(Additional charges apply)
Additional questionsAdditional questions

Ask for additional information in addition to the caller’s name, call back number and message.

Standard rate: 20c per question

(Additional charges apply)
Additional teams Additional teams

Have your operator take messages for
multiple departments or personnel.

Standard rate: 30c per call

Team 1 (Included in your selected plan)
(Additional charges apply)
Plan

Add optional features

Total

Monthly $0.00 ex. GST

Setup $0.00 ex. GST