Professional answering services from just $25 a month.

Back to phone answering
1

Choose the best plan for you

Phone Answering plans offer a basic phone answering service 24/7. Calls are answered in your business name by professionally-trained operators and messages are sent to you via text and email. Prices on all plans exclude GST.

Find more details on this service in the Critical information summary.

Phone Answering + Transfer plans offer an extension of our basic phone answering service, where calls are transferred to you if you're available to take them. Calls are answered in your business name by professionally-trained operators and transferred on to you. Messages are sent to you via text and email if you're unavailable. Prices on all plans exclude GST.

Find more details on this service in the Critical information summary.

pa15

PA 15

$25

per month

15 Included calls

INCLUDED FEATURES
papro

PA PRO

$50

per month

30 Included calls

Standard inclusions:

  • 2 additional SMS

  • 2 additional questions

  • 2 additional teams

pa50

PA 50

$80

per month

50 Included calls

MOST POPULAR
pa100

PA 100

$150

per month

100 Included calls

FOR 10 CALLS PER DAY
pa300

PA 300

$435

per month

300 Included calls

pa500

PA 500

$700

per month

500 Included calls

pa1000

PA 1000

$1350

per month

1000 Included calls

FOR 30 CALLS PER DAY
pa1500

PA 1500

$1950

per month

1500 Included calls

ENTERPRISE

ENTERPRISE

Contact us for pricing

Have a high call volume or complex requirement? Contact our sales team for a tailored contact centre solution with custom pricing.

 
pa15

TRANSFER 15

$39

per month

15 Included calls

INCLUDED FEATURES
papro

TRANSFER PRO

$78

per month

30 Included calls

Standard inclusions:

  • 2 additional SMS

  • 2 additional questions

  • 2 additional teams

pa50

TRANSFER 50

$120

per month

50 Included calls

MOST POPULAR
pa100

TRANSFER 100

$235

per month

100 Included calls

FOR 10 CALLS PER DAY
pa300

TRANSFER 300

$690

per month

300 Included calls

pa500

TRANSFER 500

$1125

per month

500 Included calls

pa1000

TRANSFER 1000

$2200

per month

1000 Included calls

FOR 30 CALLS PER DAY
pa1500

TRANSFER 1500

$3150

per month

1500 Included calls

PA+TRANSFER ENTERPRISE

TRANSFER ENTERPRISE

Contact us for pricing

Have a high call volume or complex requirement? Contact our sales team for a tailored contact centre solution with custom pricing.

 

Custom pricing

We offer Corporate and Enterprise level services at customised rates. For a comprehensive quote based on your needs, please submit the following request form and we’ll be in touch shortly.

All phone answering plans include

  • 24/7 Live coverage 24/7 Live coverage
  • Instant SMS message Instant SMS message
  • Instant email notification Instant email notification
  • Personalised greeting Personalised greeting
  • Personalised sign-off Personalised sign-off
  • Australian based professional operators Australian based professional operators
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Personalise your service

Included features in your selected plan.
Personalised Greeting Personalised Greeting

Script the way your operator answers your customer calls.

Personalised Sign-Off Personalised Sign-Off

Script the way your operator ends the call with your caller.

Recipients Recipients

Have your messages sent via SMS and email.

Transfer calls Transfer calls

Input the phone number you would like to have your calls transferred to.

Max of 3 transfer
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Add optional features

Additional SMS recipientsAdditional SMS recipients

Have your SMS alerts delivered to several mobile numbers.

(Additional charges apply)
Additional questionsAdditional questions

Ask for additional information in addition to the caller’s name, call back number and message.

(Additional charges apply)
Additional teams Additional teams

Have your operator take messages for multiple departments or personnel.

Team 1 (Included in your selected plan)
(Additional charges apply)