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Phone Systems
Business Phone Systems
Straightforward VoIP phone plans that bring you the latest cloud-based features.
Hosted Voice (VoIP)
Enterprise-grade IP phone systems that take full advantage of the cloud.
Unified Comms (UCaaS)
Unrestricted collaboration and connectivity that’s accessible on any device.
MS Teams Calling
Integrate your office phone system with Microsoft Teams.
SIP Trunking
Remote hardware that connects your existing phone system to the cloud.
Softphone
A flexible phone system on your mobile, powered by Cisco Webex.
Hardware Hub
More information
Why do you need VoIP?
Unified Comms: Explained
Exclusive online access to office equipment and IT hardware at below retail prices.
All your office hardware needs, all under one hub.
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Business Numbers
Inbound Numbers
1300, 1800, and 13 number plans that you can customise to your liking.
1300 Numbers
Virtual numbers that let callers connect with you at local call rates.
Call Tracking & Analytics
Advanced technology that gives you insight into what really drives your calls.
1800 Numbers
Virtual numbers that keep you accessible to callers toll-free.
Smartnumbers
Distinctive virtual numbers that spell out words or come in repeatable patterns.
13 Numbers
Six-digit virtual numbers that are easy to remember and dial.
Local Numbers
Virtual numbers that expand your local reach to anywhere in Australia.
Other Virtual Services
Features and add-ons to to boost the functionality of virtual inbound numbers.
Professional Recording
Call routing
Voice to Email
Fax to Email
Business Intro
IVR (Voice prompt menu)
Professional Voiceover Recordings
Need a special voice recording done for your business? We can help.
Get your business messages recorded by a professional voiceover talent from just $60.
Contact Centre
Live Answering Services
Our range of professional phone answering and receptionist services can help your business manage calls during and after business hours.
Phone Answering Services
A phone answering and message taking service that operates 24/7. Our team of professional operators can also manage simple requests and do soft transfers to your team.
Remote Receptionist Services
A bespoke service that is more like your in-house receptionist. Our team of professional receptionists can handle customer queries, book appointments, fill web forms and more.
Contact Centre & Outsourced Support
Our dedicated business process outsourcing and customer support team delivers inbound and outbound contact centre solutions to help your business connect, engage and operate more efficiently.
Blog
Video
Live Answering: Explained | Alltel
Internet & Mobile
Enterprise Internet Solutions
Strengthen your business’ lifeline with high-speed internet access.
NBN
State-of-the-art connectivity delivered on the National Broadband Network.
Fixed Wireless
A cable-free broadband solution that’s designed for up to 1 gigabit speeds.
Fast Fibre
Superfast, super reliable internet on an enterprise-grade fibre optic network.
Mobile SIMs
Big data, SIM-only plans for reliable backup internet and on-the-go access.
Featured video
All you need is Alltel | Your smart business telco
Marketing Analytics
Explore the data that drives your inbound calls.
Call Tracking & SMS
Track the calls generated by your marketing campaigns and reach out via SMS.
Watch the explainer video
Advanced call tracking | Analytics by Alltel
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