Voice & Cloud Communication
Business Phone Systems
Connect your office desk phone extension to your staff mobile and
PCs with business phone systems that integrate powerful features.

Unified Communications
Business phone systems integrated in one application. Collaborate and communicate with your team on any device.

Business VOIP
IP phone systems to allow calls over the internet. Full capability of a regular phone line but with added functionality.

Hosted PBX
Hosted phone solutions to keep your business connected from the office or beyond. Basic telephony with advanced call features.

SIP Trunking
IP telephony to keep your existing phone systems and mobiles connected through the internet. Trim down expenses over line rentals.

Mobile PBX
Integrate your office desk phone extensions to your phone. Get all the features of an enterprise business phone with mobile PBX.

Microsoft Teams
Collaborate and communicate with the team on the Office 365 platform. Integrates video meetings, file storage, and more.

Current Special

COLLABORATION & VOIP
Yealink Sip-T54w
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Inbound & Virtual
Inbound numbers
Manage incoming calls your way with business inbound numbers.
Choose from the widest selection of 1300, 1800, 13, and local numbers.

1300 Numbers
1300 numbers are virtual business numbers that can be called for as low as the cost of a local call from any fixed line in Australia.

1800 Numbers
1800 numbers are virtual business numbers that give your callers the freedom to call your business from any fixed lined for free.

13 Numbers
13 numbers are 6-digit virtual business numbers that are highly memorable and easy to dial. Call cost is as low as a local call.

Smartnumbers
Get a memorable 13, 1300, or 1800 number. Smartnumbers are virtual inbound numbers that are easy to recall and can spell out a phone word.

Local Numbers
Local number is an inbound virtual number service that allows customers outside of your local area to connect to your business.

Features & Add ons
Call routing Business Intro IVR Fax2Email Voice2Email Professional Recording Virtual Office Services
Live answering services
Get a live answering service and never miss another call. All your
business calls are answered by a professional Melbourne-based operator.

24/7 Phone answering
Basic phone answering and message taking by Australian-based professional operators for overflow, after-hours, emergency services, or holidays.

Virtual receptionist
A more bespoke answering service catering for appointment booking, order taking, and customer support.
Data & Internet
Enterprise Internet Services
Get high-speed Internet access and experience seamless connectivity.
Stay connected all while supporting your business needs.

NBN
High-speed broadband internet for your business provided over the National Broadband Network.

Fibre
Ultra-fast enterprise-grade fibre broadband internet delivered through fibre optic technology. Speeds of up to 1000 Mbps.

Fixed Wireless
Business internet solution delivered through the air and above the network congestion. Symmetrical speeds of up to 1 Gbps.

4G Backup & Mobile Data
Stay connected on the go and have a reliable backup solution. 4G SIM only plans with high value data inclusions.

What’s new

TELCO REVIEW
Get a communications health check to help you streamline and save.
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IT & Managed Services
IT & Managed Services
Improve your business productivity and reduce IT costs by shifting maintenance
and support to certified IT specialists. Get expert advice on all things IT.

Networking
Network cable solutions and cable management for all hardware. This service also includes troubleshooting of network issues.

365 Exchange
Centralise all emails into a single database with Office 365. Allow authorised users to access and keep files in a secure location.

VPS Hosting
Web hosting optimised for users who want to customise their services, install software, and change server settings to their needs.

Storage & Backup
Secure backup solution so you get immediate access to data. Customise storage according to your performance and capacity needs.

Cyber Security
Advanced protection against cyberattacks and basic security which includes encryption, antivirus, and firewalls.

Current Special

COMPUTERS
HP Z1 G5 Workstation
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DISPLAYS
HP Business E233 58.4 cm (23”) Full HD LED LCD Monitor - 16:9 - Black
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Support
Resources
About Us Blog Videos Podcast Testimonials Jargon FAQ Refer a friend Telco review
Support
Critical Information Summaries Agreements, policies & forms Service difficulties & faults Fees & Charges How to read your bill How to use My Alltel portal How to connect your Smartnumber Service status
Hardware User Guides
Yealink T41P Yealink T42G Yealink T46G Yealink T48G Yealink W56P Yealink T58V Yealink CP920
SmartConnect User Guides
SmartConnect UC Installation Guide SmartConnect Portal guide SmartConnect UC app guide Call waiting service guide Firewall setting guide
Contact Us
Chat with us Call us Email us
Contact Us

Support
Resources
About Us Blog Videos Podcast Testimonials Jargon FAQ Refer a friend Telco review
Support
Critical Information Summaries Agreements, policies & forms Service difficulties & faults Fees & Charges How to read your bill How to use My Alltel portal How to connect your Smartnumber Service status
Hardware User Guides
Yealink T41P Yealink T42G Yealink T46G Yealink T48G Yealink W56P Yealink T58V Yealink CP920
SmartConnect User Guides
SmartConnect UC Installation Guide SmartConnect Portal guide SmartConnect UC app guide Call waiting service guide Firewall setting guide
Contact Us
Chat with us Call us Email us
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Suggested topics:
Blog
Smart ways to do a 1300 number search
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Blog
1300 numbers vs. landline vs. mobile. Which is best for business?
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Support
How to read your bill.
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All systems are operational

Previous Incident

[Resolved] Downtime reported

UPDATE - 18/03/21

Our upstream provider has notified us of an issue affecting SmartConnect mobile and desktop applications.
Issues include:
- Receiving inbound calls
- Accessing directories
- Changing status.

We are working with our vendor to resolve this issue as quickly as possible and will provide further updates here.

*The issue is now fully resolved.

[Resolved] Downtime reported

UPDATE - 11:20 - 12:10 AEDT

16/12/20

An outage from our upstream supplier caused issues with inbound calling on SmartConnect services. No issues with outbound calling were detected.

The issue is now fully resolved.