We began in the PDR Industry over 8 years ago, and then approx 2 years ago decided to start our own business. In this business much of the work is undertaken for large Insurance companies and requires us to travel all over Australia. Initially we began by utilising our mobile phones, but found that this was not terribly efficient or cost effective, especially for our clients, so we needed a way to streamline our incoming work to take advantage of website, yellow pages etc and build our brand.
We decided that a single 1300 number that was advertised through all our media styles, provided clients both private and insurance, a cost effective way of contacting our business, no matter where we were currently working at the time, after which we could refer that work to the appropriate technician for the clients area. Alltel was one of the names that came up when we questioned our accountant about possible 1300 number providers. After some research via the Web, we decided to give Alltel a try.
The service we have received has been exemplary to date. Set up was simple, charges were reasonable and the billing process well explained. Service has been faultless with no downtime or issues. All in all we are very happy with Alltel’s service and would not hesitate to refer them to other possible clientèle.