Customer Success Stories
thumbCustomer success story with TF accountants

Customer success story with TF accountants

9:13
thumbCustomer success story with ITtelligent consulting

Customer success story with ITtelligent consulting

4:10
thumbCustomer success story with Python Charmers

Customer success story with Python Charmers

3:40
thumbCustomer success story with I Need A Chef

Customer success story with I Need A Chef

3:09
thumbAlltel - With you every step of the way

Alltel - With you every step of the way

0:36
Alltel Flexible Solutions
/wp-content/uploads/2017/11/Smart-and-Simple-Ways-to-Communicate.jpgthumbSmart and simple ways to communicate

Smart and simple ways to communicate

1:37
thumbInbound business numbers

Inbound business numbers

0:45
thumbLive answering services

Live answering services

0:56
thumbSmartConnect Hosted phone system

SmartConnect Hosted phone system

0:43
thumbBusiness Internet

Business Internet

0:43
thumbUnified Communications explainer

Unified Communications explainer

1:48
Inbound Numbers
thumb1300 vs 1800 vs 13 numbers

1300 vs 1800 vs 13 numbers

1:10
thumbHow do inbound numbers work?

How do inbound numbers work?

2:14
thumbWhat are business Inbound Numbers?

What are business Inbound Numbers?

1:29
Live Answering
thumbWhich Live Answering Service is best for me?

Which Live Answering Service is best for me?

1:31
thumbWhat is Live Answering?

What is Live Answering?

1:06
thumbLive answering explained

Live answering explained

1:21
SmartConnect® Portal Tutorials
thumbHow to upload an announcement in a call centre

How to upload an announcement in a call centre

1:51
thumbHow to change your extensions name and password

How to change your extensions name and password

1:52
thumbHow to forward calls to voicemail and other extensions

How to forward calls to voicemail and other extensions

1:44
thumbHow to change the options in an IVR menu

How to change the options in an IVR menu

1:25
thumbHow to change greetings and voicemail messages

How to change greetings and voicemail messages

2:01
thumbHow to access your call recordings

How to access your call recordings

1:15
thumbHow to include agents in the call centre

How to include agents in the call centre

1:10
thumbHow to modify a time schedule

How to modify a time schedule

2:54
SmartConnect® UC App Tutorials
/wp-content/uploads/2017/11/SmartConnect®-Customer-Portal-Tutorial-How-to-Conduct-a-Conference-Call.jpgthumbHow to conduct a conference call

How to conduct a conference call

1:22
thumbHow to add a contact

How to add a contact

1:56
Hardware User Guides
thumbPart 1 & 2: Unboxing & connecting

Part 1 & 2: Unboxing & connecting

5:34
thumbPart 3: Feature walkthrough

Part 3: Feature walkthrough

2:21
thumbPart 4: Complete tutorial

Part 4: Complete tutorial

17:21
Routing Options for Inbound Numbers
thumbRouting: Region area & exchange-based

Routing: Region area & exchange-based

1:30
thumbRouting: State-based routing

Routing: State-based routing

0:39
thumbRouting: Call barring

Routing: Call barring

0:41
thumbRouting: Postcode prompting

Routing: Postcode prompting

0:50
thumbRouting: Call splaying

Routing: Call splaying

1:03
thumbRouting: Time and day-based routing

Routing: Time and day-based routing

1:!0
thumbRouting: Call forward on busy/no answer/congestion

Routing: Call forward on busy/no answer/congestion

1:04