Customer Success Stories
thumbCustomer Success Story with TF Accountants

Customer Success Story with TF Accountants

9:13
thumbCustomer Success Story with ITtelligent Consulting

Customer Success Story with ITtelligent Consulting

4:10
thumbCustomer Success Story with Python Charmers

Customer Success Story with Python Charmers

3:40
thumbCustomer Success Story with I Need A Chef

Customer Success Story with I Need A Chef

3:09
thumbAlltel - With you every step of the way

Alltel - With you every step of the way

0:36
Alltel Flexible Solutions
/wp-content/uploads/2017/11/Smart-and-Simple-Ways-to-Communicate.jpgthumbSmart and Simple Ways to Communicate

Smart and Simple Ways to Communicate

1:37
thumbInbound Business Numbers

Inbound Business Numbers

0:45
thumbLive Answering Services

Live Answering Services

0:56
thumbSmartConnect Hosted Phone System

SmartConnect Hosted Phone System

0:43
thumbBusiness Internet

Business Internet

0:43
Inbound Numbers
thumb1300 vs 1800 vs 13 numbers

1300 vs 1800 vs 13 numbers

1:10
thumbHow do inbound numbers work?

How do inbound numbers work?

2:14
thumbWhat are business Inbound Numbers?

What are business Inbound Numbers?

1:29
Live Answering
thumbWhich live answering service is best for me?

Which live answering service is best for me?

1:31
thumbWhat is live answering?

What is live answering?

1:06
SmartConnect® Portal Tutorials
thumbHow to Upload an Announcement in A Call Centre

How to Upload an Announcement in A Call Centre

1:51
thumbHow to Change Your Extensions Name and Password

How to Change Your Extensions Name and Password

1:52
thumbHow to Forward Calls to Voicemail and Other Extensions

How to Forward Calls to Voicemail and Other Extensions

1:44
thumbHow to Change the Options in an IVR Menu

How to Change the Options in an IVR Menu

1:25
thumbHow to Change Greetings and Voicemail Messages

How to Change Greetings and Voicemail Messages

2:01
thumbHow to Access Your Call Recordings

How to Access Your Call Recordings

1:15
thumbHow to Include Agents in the Call Centre

How to Include Agents in the Call Centre

1:10
thumbHow to Modify a Time Schedule

How to Modify a Time Schedule

2:54
SmartConnect® UC App Tutorials
/wp-content/uploads/2017/11/SmartConnect®-Customer-Portal-Tutorial-How-to-Conduct-a-Conference-Call.jpgthumbHow to Conduct a Conference Call

How to Conduct a Conference Call

1:22
thumbHow to Add a Contact

How to Add a Contact

1:56
Hardware User Guides
thumbPart 1 & 2: Unboxing & Connecting

Part 1 & 2: Unboxing & Connecting

5:34
thumbPart 3: Feature walkthrough

Part 3: Feature walkthrough

2:21
thumbPart 4: Complete Tutorial

Part 4: Complete Tutorial

17:21
Routing Options for Inbound Numbers
thumbRouting: Region Area & Exchange-based

Routing: Region Area & Exchange-based

1:30
thumbRouting: State-based routing

Routing: State-based routing

0:39
thumbRouting: Call Barring

Routing: Call Barring

0:41
thumbRouting: Postcode prompting

Routing: Postcode prompting

0:50
thumbRouting: Call Splaying

Routing: Call Splaying

1:03
thumbRouting: Time and day-based routing

Routing: Time and day-based routing

1:!0
thumbRouting: Call Forward on Busy/No Answer/Congestion

Routing: Call Forward on Busy/No Answer/Congestion

1:04